Smart Dialer 1.0.0

NETCOM srl, an Italian software company, offers a Smart Dialer software that helps increase productivity for call center agents. With this software, agents can enhance their outbound calling activities.

• Smart Dialer uses an algorithm that efficiently manages the outbound call queue. It ensures that agents only talk to live callers, and eliminates pauses and silence in the conversation.
• The software also provides agents with all the necessary information about the caller before initiating the call. This information includes contact details, previous interactions, and purchase history, among others.
• Smart Dialer is easy to use and learn. The interface is simple and intuitive, and allows agents to quickly switch between different campaigns.

Using Smart Dialer can help call centers increase their call volume while minimizing downtime. By reducing idle time between calls, agents can make more calls in less time which can boost overall sales performance and customer service satisfaction.